Excellence in the provision of enabling technology solutions for teaching, learning, research and institutional administration.

1. Enrich the research, teaching and learning environment at the Institute by providing faculty, researchers, staff  and students with technology resources and services that are: 
· Easy to use 
· Well-matched to their needs 
· Contribute effectively to the achievement of the Institute’s goals 

2. Provide an enabling technology infrastructure for ubiquitous and convenient access to computing resources, facilitating teaching, learning & research, as well as institutional administration 

3. Extend the effectiveness of our distributed environment by facilitating collaboration among and between departments and IITS; provide enabling technologies that support delegation of authority with appropriate controls. 

4. MIST cultural transformation – Embed an IT culture of transparency, engagement, and partnership

Innovation    -   We are an organization built on the power of creative thought. 
Communication - We are committed to meaningful, honest, and rigorous communication with our partners and our community. 
Teamwork   - We believe our expertise is most valuable when we work as a team to implement solutions. 
Empowerment - We empower one another through open dialogue, compassion, and trust. 
Accountability - We take responsibility for both our successes and our failures. 
Ethical Conduct & Behavior   - We subscribe to ethical conduct and behavior